Ryan Miller

Head of Digital Innovation
Bank of the West

Ryan is an innovative and results-driven leader with experience directing product strategy, development efforts, and marketing campaigns, across digital and non-digital channels for multi-billion dollar financial services companies. Ryan recently took on a new role at Bank of the West leading the organization’s enterprise innovation efforts, after having previously managed a product development organization, within Digital Channels, focused on delivering breakthrough digital experiences across the Bank’s public facing web presence. Before joining Bank of the West, Ryan was involved in payments innovation work at Capital One and helped grow U.S. Bank’s small business segment and global treasury management product portfolio.

Check out the incredible speaker line-up to see who will be joining Ryan.

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Innovation Day

Wednesday, December 6th, 2017

09:55 Panel: Looking at Organizational Structures: Are You Taking an Integrated or Siloed Approach?

As the innovation function continues to develop, it needs to find a home within your larger structure. For some, that’s the innovation lab, for others, it’s a hybrid with CX or digital. Determining where innovation fits into your organization helps define it, and gives it a larger voice across your leadership team.
• Should you have a dedicated innovation lab?
• Within your org structure, who does innovation report to?
• What does it look like when each digital function has it’s own innovation team?

16:30 Collaborative Roundtable Discussions

This is your opportunity to break into small groups and brainstorm with your peers on specific topics around innovation, mobile, payments, wearables and all future tech in Financial Services. Please choose two discussions for 30 minutes each.

1. Les Matthews, SVP, Business Development and Account Management, Mastercard

2. Asmara Mirza, Senior Manager, Omnichannel Planning & Capability Management, TD Bank

3. Marria Rhodriquez, AVP, Digital Product Manager, Wells Fargo

4. Courtney Fischbach, VP, Social Media, Legg Mason Global Asset Management

5. Ryan Miller, Head of Digital Innovation, Bank of the West

6. Amy Judd, GVP, Digital Innovation, SunTrust

7. John Robertson, Senior Director, Frontline Tech Strategy, CIBC