Tim Fujita-Yuhas, Director, Product Management and new Product Strategy at OpenMarket - Amdocs
OpenMarket - Amdocs Logo

Tim Fujita-Yuhas


Director, Product Management and new Product Strategy
OpenMarket - Amdocs

Check out the incredible speaker line-up to see who will be joining Tim.

Download The Latest Agenda

Customer Experience and Service

Saturday, January 6th, 2018


15:35 Panel Discussion Revolution: Building a CX Framework for Your Mobile Channel

In the mobile channel, CX becomes more about easy navigation and a smooth customer journey than anything else. Your customers want as few clicks as possible to navigate through your mobile experience, and their most important call-to-action buttons right up front. How do you build a CX-oriented mobile channel to engage your customers?
• From content to UX, how do you deliver your CX?
• How do you deliver a positive mobile customer journey?
• What do your customers want to see when they first open your app or m.dot?